Four Seasons Hotels and Resorts is a globally recognized luxury hospitality brand known for its exceptional service, elegant accommodations, and unparalleled guest experiences. Founded in 1960, the company has grown into one of the world’s most prestigious hotel chains, with over 100 properties located in major cities and resort destinations across the globe. Four Seasons prides itself on offering personalized service that anticipates the unique needs of each guest, whether they’re visiting for business, leisure, or special events.
The brand’s commitment to excellence is reflected in its signature offerings, such as world-class dining, luxurious spas, and bespoke concierge services, all aimed at providing guests with a memorable and indulgent stay. In addition to its high standards of service and luxury, Four Seasons Hotels and Resorts emphasizes sustainability and community engagement.
Position: Housekeeping Supervisor
The housekeeping supervisor plays a crucial role in meeting the objectives and maintaining the quality standards of the housekeeping department. This position influences every aspect of the department, including cleanliness standards, staff morale, budget targets, and collaboration with other departments. Therefore, the housekeeping supervisor is responsible.
Responsibilities
- The Housekeeping Supervisor oversees the daily operations of the Housekeeping Department.
- Collaborating with the Director of Housekeeping and Assistant Housekeeping Managers, they ensure efficiency in the department’s administrative tasks and take on additional special projects as needed.
- The Supervisor manages Room Attendants, House Attendants, and Public Area Attendants to guarantee that their tasks are completed according to the established standards.
- They must also have a solid understanding of all housekeeping cleaning equipment and the preventive maintenance program for these machines.
- Additionally, the Housekeeping Supervisor is responsible for training staff on the proper use and handling of cleaning equipment and chemicals, as well as overseeing the general cleaning of public areas and outlets under the housekeeping department’s responsibility.
Experience
A minimum of 6 months of experience in housekeeping is required. Previous supervisory experience in the hospitality industry is preferred.
Skills and Abilities: Proficiency in English and the ability to use a computer.
Travel Required: None
Hours Required: Nine-hour shifts with a one-hour unpaid break; workdays and hours may vary depending on business needs.
Company Offer
- Competitive salary and wages, along with a comprehensive benefits package
- Outstanding training and development opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Free dry cleaning for employee uniforms
- Complimentary meals for employees
